We Treat Customers Like Family, Building Confidence Into Every Roof.
Building Confidence into Every Roof Since 1976
Murakami Roofing has proudly served the people of Hawaii for over four decades, offering unparalleled expertise and craftsmanship in all aspects of roof care. As a family-owned and operated business with three generations of experience, we take immense pride in building roofs that surpass expectations and protect what matters most to our customers.
Our Commitment
Our unwavering commitment to customer satisfaction underlies everything we do. We treat each project as if it were our own home, meticulously examining every detail and addressing potential issues before they become problems. Our skilled and experienced team is dedicated to open communication, providing clear and upfront estimates, and delivering exceptional workmanship every time.
Our Services
We offer a comprehensive range of services to meet all your roofing needs, including:
- Roof Inspections & Estimates: Identify potential problems and provide detailed, free estimates for repairs or replacements.
- Roof Repair & Maintenance: Addressing all types of repairs, from minor leaks to full roof replacements.
- Roof Coatings & Enhancements: Improve the look and performance of your roof with energy-efficient coatings, skylights, attic fans, and more.
- New Roof Installation: We install high-quality roofs using trusted materials and expert craftsmanship.
Transparency & Peace of Mind
At Murakami Roofing, we believe in complete transparency and offering our customers peace of mind.
- We provide a two-layered warranty covering both workmanship and materials.
- We use only the highest quality materials from trusted manufacturers.
- Our skilled craftsmen are licensed, bonded, and insured for your protection and ours.
Customer Focused Approach
Customer satisfaction is our top priority. We:
- Treat our customers with respect and professionalism.
- Communicate project details and timelines clearly.
- Work efficiently and minimize disruptions to your home.
- Provide ongoing support and address any concerns you may have.
Get a Free Roof Inspection & Estimate Today
Schedule a free roof inspection and consultation with Murakami Roofing to discuss your individual needs and learn how we can help you build or protect your most valuable asset. Contact us today and experience the difference quality craftsmanship and exceptional customer service can make.
Service and Work Quality
The reviewers have praised Murakami Roofing for their outstanding service and work quality. The company's employees, including Chris, Greg, J, and Clinton, have been described as friendly, courteous, and professional. The work has been completed efficiently and effectively, with attention to detail and a focus on using quality materials. The reviewers have appreciated the company's willingness to come out and assess the problem quickly, and their transparency in explaining the work that needs to be done.
Communication and Response Time
Murakami Roofing has been commended for their prompt responses to initial phone calls and inquiries. The company's office staff has been described as helpful and kind, and the appointment scheduling process has been efficient. The reviewers have also praised the company's follow-up communication, including emails and phone calls to confirm appointments and provide updates on the work being done.
Pricing and Value
The reviewers have praised Murakami Roofing for their competitive pricing and value for money. The company has been compared favorably to other roofing companies, with one reviewer saving half of what they would have paid with another company.
Warranty and Transferability
However, one reviewer has noted that the company's warranties are not transferable if the home is sold. This has raised concerns about the potential implications for homeowners who plan to sell their property in the future.
Negative Experiences
On the other hand, one reviewer has reported a negative experience with Murakami Roofing. They described the team as "slobs" who left behind litter and debris, and had to pay for an industrial magnet to clean up the nails left behind. Another reviewer had difficulty getting a response to their inquiry about the warranty, which took over a week to receive.
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