Your Best Value in Remodeling!
At Euro-Tech, we take pride in being one of the most experienced and reputable home exterior remodeling companies in the suburbs of Chicago, Illinois, and surrounding areas. Since 1992, we have served over 30,000 homeowners, and a significant percentage of our customers have returned to us as repeat customers. This is a testament to our dedication to providing exceptional products, unmatched customer service, and comprehensive solutions to meet the unique needs of each homeowner.
Our Expertise and Range of Services
At Euro-Tech, we understand that every homeowner has different needs and preferences when it comes to updating their exterior. That's why we offer a wide range of services designed to meet your specific requirements. Our comprehensive portfolio of services includes:
- Replacement Windows: Our selection of replacement windows features high-performance products from top manufacturers, offering unparalleled energy efficiency, durability, and style.
- Insulated Siding: Our insulated siding solutions from Crane and Alside are designed to provide unparalleled energy efficiency, low maintenance, and a wide range of color options.
- Roofing: Our expert roofing team specializes in installing, replacing, and repairing roofs, ensuring that your home's exterior remains protected and secure.
- Entry Doors: Our selection of entry doors features stylish, energy-efficient, and secure solutions that enhance the curb appeal of your home.
- Gutters and Soffit and Fascia: We offer seamless gutter installation and gutter protection services to ensure efficient water management and prevent damage to your home's exterior.
- Exterior Home Remodeling: Whether you need a simple renovation or a comprehensive exterior makeover, our experienced team is equipped to guide you through the process and deliver exceptional results.
What Sets Us Apart
At Euro-Tech, we pride ourselves on our commitment to excellence, customer service, and community involvement. Here are just a few things that set us apart from the competition:
- Industry-Leading Products: We only work with the best manufacturers and suppliers to bring you the latest, most innovative products available.
- Expert Installation: Our team of experienced technicians is factory-trained and certified to ensure precise installation and exceptional results.
- Unparalleled Customer Service: Our dedicated customer service team is always available to answer questions, address concerns, and provide ongoing support.
At Euro-Tech, we are dedicated to helping homeowners in the suburbs of Chicago, Illinois, and surrounding areas achieve their dreams of a beautifully remodeled and energy-efficient home. Contact us today to schedule your free consultation and discover the Euro-Tech difference.
Poor Customer Service and Quality Issues
The reviews for Euro-Tech range from extremely positive to extremely negative. Several customers have had excellent experiences with the company, praising their excellent service, friendly staff, and high-quality work. One customer, Curious One, had a stellar experience when they replaced their sliding glass door, with the service department responding promptly to their emails and providing excellent communication throughout the process.
On the other hand, several customers have had horrific experiences with Euro-Tech. Mary Wicyk had spent hundreds of thousands of dollars with the company, but when two of her windows broke, she was left with a saga of poor customer service, including a year-long wait for a response, wrong parts being ordered, and threatening to send her to collections. Coral Buchaklian had a similar experience, with installation issues, poor communication, and a window that started rotting on the inside.
Specific Issues
Some specific issues that arose include:
- Poor customer service, with customers facing long wait times and unreturned calls.
- Quality issues, including windows that broke or were installed incorrectly.
- Incorrect installation, such as a technician measuring a window wrong.
- Failure to honor warranties, with customers being told that their manufacturer was no longer in business.
- Threats to send customers to collections and accusing them of fraudulent behavior.
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