Trust Your Roof to the Experts!
At Alvarado Roofing, Inc., we understand the importance of a sturdy and reliable roof to protect your home or business from the elements. With over 30 years of experience in the industry, our team of experts is dedicated to providing top-notch roofing services to the Albuquerque, NM area. Our commitment to quality, integrity, and customer satisfaction has earned us a reputation as one of the most trusted roofing companies in the region.
Our Services
We offer a full range of roofing services, including consulting, installation, and repair, all backed by a warrantied guarantee. Our experienced personnel will work with you to determine the best roofing system for your specific needs, whether it's a residential or commercial property. From TPO roofing to metal roofing, tar and gravel roofing to modified bitumen, we have the expertise to handle it all.
Our Expertise
Our team is comprised of licensed, bonded, and insured professionals who are dedicated to providing high-quality service with attention to detail and clear, accurate quotes. We take pride in our work, and our commitment to excellence is reflected in our A+ rating with the Better Business Bureau.
Our Mission
At Alvarado Roofing, Inc., our mission is to provide exceptional roofing services that meet the unique needs of our clients. We strive to build long-term relationships with our customers, and our goal is to be the go-to roofing company in Albuquerque, NM.
Why Choose Us?
With over 30 years of experience, we have the knowledge and expertise to handle even the most complex roofing projects. Our commitment to quality, integrity, and customer satisfaction sets us apart from other roofing companies. We offer a warrantied guarantee on all our services, giving you peace of mind and confidence in our work.
General Impression and Overall Reviews
The majority of reviews are extremely positive, with customers expressing satisfaction with Alvarado Roofing's services, workmanship, and professionalism. Many reviewers praised the company's prompt communication, efficient work, and friendly staff.
Positive Reviews
Some common themes among the positive reviews include:
- Fast and efficient work: Many customers appreciated the quick response time, prompt scheduling, and efficient completion of the work.
- Professionalism and friendliness: Reviewers praised the courteous, knowledgeable, and helpful staff, including the office staff, estimators, and crew members.
- Good communication: Customers appreciated the clear and prompt communication regarding estimates, scheduling, and job progress.
- Quality of work: Reviewers were pleased with the quality of the work, including the attention to detail, cleanliness, and thoroughness.
- Warranty and accountability: Some reviewers appreciated the company's warranty and willingness to stand behind their work.
Negative Reviews
A few reviewers expressed frustration and disappointment with their experiences, citing issues such as:
- Poor customer service: Some customers felt that the company failed to address their concerns, ignored their calls, or provided inadequate solutions.
- Subpar workmanship: A few reviewers reported issues with the quality of the work, including leaks, damage to property, and incomplete repairs.
- Lack of accountability: Some customers felt that the company did not take responsibility for their mistakes or failed to provide adequate solutions.
Areas for Improvement
Based on the reviews, areas for improvement include:
- Customer service: The company could improve its customer service by being more responsive to customer concerns and providing more effective solutions.
- Quality control: Alvarado Roofing may need to enhance its quality control measures to ensure that all jobs meet the company's high standards.
