It's easier to fill gaps in competence than gaps in character.
Industry Elite Services stands as a reliable roofing, siding, window, and gutter contractor serving residential and commercial clients in the Naperville, Illinois area. We take pride in delivering quality services with meticulous attention to detail and personalized customer care. With over 15 years of industry experience, our skilled team possesses the expertise and knowledge to tackle various roofing challenges.
Residential Services
Our residential services encompass a comprehensive range of solutions to enhance and protect your home. We offer:
- Roofing: Expert repairs, installations, and replacements for all roofing types.
- Siding: Comprehensive assessments and restoration or replacement of damaged siding materials.
- Windows: Professional window installation, repair of broken windows, and expert recommendations for the right window types.
- Gutters: Reliable installation, cleaning, and repair of gutters to prevent water damage.
Commercial Services
Our dedicated team understands the unique needs of commercial properties. We provide comprehensive solutions for:
- Roof Repair and Installation: Comprehensive assessments and customized solutions for all commercial roof types.
- Roof Maintenance: Regular inspections and maintenance plans to prolong the lifespan of your commercial roof.
Our Approach
We believe in proactive customer care and a personalized approach to each project. Our process involves:
- Free Inspections: Our experienced technicians will assess the condition of your roof, siding, windows, or gutters.
- Detailed Estimates: We provide transparent and comprehensive estimates outlining the scope of work and associated costs.
- Clear Communication: We keep you updated throughout the entire process and address any questions or concerns you may have.
Our Values
Our core values guide our interactions with clients:
- Integrity: We operate with honesty, transparency, and accountability.
- Customer Focus: We prioritize your needs and provide exceptional customer service.
- Quality: We commit to delivering high-quality workmanship and materials.
- Communication: We believe in open and clear communication to ensure mutual understanding.
Overall Experience with Industry Elite Services
Professionalism and Quality of Work
Most reviewers praised the professionalism and quality of work provided by Industry Elite Services. They were commended for their attention to detail, timely completion of projects, and excellent customer service. Many reviewers appreciated the thorough explanations provided by the company's representatives, such as Reuben Barron and Tim Doctor, who took the time to explain the entire process and kept them informed throughout.
Positive Experiences with Specific Representatives
Several reviewers specifically mentioned the exceptional service provided by certain representatives, including Reuben Barron, Tim Doctor, and Corey. These representatives were praised for their knowledge, professionalism, and responsiveness, making the entire process smooth and stress-free for the customers.
Issues with Attic Fan and Vents
However, one reviewer, Anita Propheter, had a negative experience with the company. She reported that the company failed to replace the plywood and properly close the attic fan and vents, leading to mold growth and health issues for her family members.
